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Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail, if you have chosen tracking then you tracking number will be sent via email.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns will be accepted only after obtaining a returns number, contact us by email and let us know reason for return and we will endeavour to resolve as soon as we can.